VoicePrivate Insurance
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Built for data protection.
Engineered for insurance accuracy.
Every feature is designed to keep claimant data on your device while delivering accurate insurance documentation.
Data protection architecture
Claimant data stays on your device at every stage of processing. No cloud. No exposure. No risk.
7,000+ insurance terms. Advanced AI. Advanced hallucination removal.
Our on-device processing stack is optimized for insurance accuracy with voice activity detection, model inference, hallucination stripping, insurance dictionary injection, snippet expansion, and on-device cleanup of filler words, punctuation and capitalization.
- 7,000+ built-in insurance terms, policy types, coverage terms, claims terminology, medical-legal crossover, regulatory terms
- Automatic cleanup, punctuation and capitalization fixed on the device
- Hallucination stripping removes phantom text from silent segments
- Optional filler word removal for cleaner output
- Custom vocabulary biasing and post-processing corrections
- Text shortcuts, say "slash claim" or type /claim to expand a full claim report template with 4 pre-loaded insurance shortcuts
- Claims documentation accuracy, correctly transcribes policy references, claim numbers, and coverage terminology
On-Device Processing Stack
Live-typing into every claims system
VoicePrivate Insurance Edition types transcribed text directly into whatever app has focus, Guidewire, Duck Creek, Applied Epic, or any macOS application. No copy-paste needed.
- Global hotkey, start transcribing from any claims app instantly
- Intelligent silence detection, auto-stops when you pause for thought
- Transcription history, searchable archive of all your dictation
- File import, transcribe recorded statements, meeting audio, voice memos
Say it, fix it, command it.
Make your own voice commands. Pick a phrase, such as "sign off", and choose what it does: insert text, press Return or Tab, wait a moment, or insert a text shortcut, in order. Say the phrase on its own with the dictation shortcut and the steps run in the app you are typing in. Voice commands never open apps, websites or files, and they only run with Auto-paste on. They are included in your backups, and you can export them to a file and import them on another computer.
Fix and format by voice. Say "scratch that", "delete that" or "undo that" on its own to remove your last dictation from the app it was pasted into, within 2 minutes, as long as the text there has not changed. Say "spell" and then the letters to spell a word, and "cap" before a letter for a capital. Say "cap" before a word to capitalize it, "all caps" before a word to write it in capitals, "no space" to join two words, and "caps on" and "caps off" to write the words between them in capitals. On Windows, "scratch that" works in web browsers such as Edge, Chrome and Brave and in standard text boxes such as Notepad. In apps that do not let VoicePrivate read their text, you get a short note instead.
Fill blanks by voice. When a text shortcut has blanks, say "insert", the shortcut name and the values, and they go into the blanks. Field names are optional for numbers, which fill the blanks in order. Say "skip" or "next field" to leave a blank, "end fields" to go back to dictating, and "wait no" to correct a value. Blanks you do not fill stay as ___. On a Mac, the first unfilled blank is selected after the paste, in apps that show their text to macOS Accessibility.
Edit & Teach. Fix a take in the main window with Edit & teach, then click Apply & Learn. VoicePrivate counts each correction toward the word you corrected, even when it was misheard differently each time, and a word you have corrected three times joins your Personal Dictionary. The Learning section of the Personal Dictionary shows the counts, and Forget removes one.
Bring your vocabulary with you. One Import button in the Personal Dictionary reads a Dragon word list (text or XML), a plain word list, a CSV or tab separated file, an Excel workbook (.xlsx) or a VoicePrivate export. You review the terms before anything is added, and importing never removes or overwrites a term you already have.
Vocabulary sets and team packs. Group names and terms per client and switch each set on or off in the Personal Dictionary, in Settings or from the menu bar. Terms in a set that is off are not used. Save chosen sets and shortcuts as a .vppack file, share it, and import it on another computer. You preview a pack before importing it, and Remove this pack takes out everything it added.
Terms from your documents. Pick files or a folder (.txt, .md, .docx and PDF) and VoicePrivate finds names, acronyms and unusual words to add to a set. PDFs are read on both Windows and Mac. Scanned PDFs and photos of documents (png, jpg, tiff, and heic on a Mac) are read with your computer's built-in text recognition, and terms found only on a scan are marked "from a scanned page". Reading happens on your device and nothing leaves it.
A Help Center with videos. Help is now a full Help Center in the app: search every guide, browse by section, and see only the guides for your edition and your computer. Every feature has a step by step guide, and there is troubleshooting and a Switching from Dragon section. A small question mark next to settings and on main screens opens the guide for that feature. Guides come with the app and work offline. Short help videos play inside the app for licensed users.
Tamper-evident audit log. A chained record of every transcription.
Every transcription is recorded in a chained audit trail. Entries are linked with SHA-256 checksums, which makes edits to past entries detectable. Export the full log as JSON for internal compliance reviews.
- SHA-256 hash chain, each entry is linked to the previous one, making edits to past entries detectable
- Design assertion, each entry carries the app's no-outbound design assertion for the transcription path
- Compliance export, one-click JSON export for internal compliance reviews
- No vendor risk, claims conversations never touch a cloud server or third-party processor
- Chain verification, built-in integrity check validates the linkage of the recorded entries
- Encrypted backup & restore, create encrypted backups of your transcription database and restore on any device. On Windows, VoicePrivate also backs up automatically about once an hour to a folder you choose and keeps the last 10.
Audit Log Entry
A dashboard for your team.
Contact us and we will give you a dashboard to administer all the licences for your company. The administrator signs in with a link sent to their email, so there is no account or password to set up. The dashboard shows every licence on the team and which computer uses it. If somebody leaves, release their seat or revoke their key, then issue a new key so the seat is reused by someone else.